Shipment method and rates

  • We ship Express only by EMS.
  • Shipping rates vary based upon weight and destination (please see table below) and your rate will be automatically calculated at checkout.

Shipment times

  • As we in most cases manufacture your order upon payment, please allow 5-7 business days for process and manufacture your order before shipping the goods.
  • Delivery time for most destinations are 3-4 business days, starting at shipping date.
  • Arrival time = process & manufacture time + delivery time.
  • We will not be responsible for customs clearance delay at the country of destination.

Shipment Destinations

  • Following are the destinations we ship to:
    • North America: Canada, USA.
    • West Europe: Austria, Belgium, Czech Republic, Cyprus, France, Iceland, Ireland, Italy, Germany, Greece, Netherland, Portugal, Slovakia, Spain, Switzerland, United Kingdom.
    • Scandinavia: Denmark, Finland, Norway, Sweden.
  • At this moment, we are unable to ship orders to P.O. Boxes.

Delivery

All our parcels required a signature upon delivery. We can’t change the shipment destination after the parcel have been shipped so, please choose a ship-to address where there will be someone present to sign for the parcel.

Can I Choose A Delivery Date/Hour?

Unfortunately, it is not possible to choose a specific date and time. You can try to contact your local EMS operator directly to organize a possible delivery date.

Free Shipping

We offer free shipping on orders over 1000$.
Please notice that when returning free shipping order’s items, the shipping costs will be deduced from the refund.

Insurance

All our parcels are insured for their transit time until they are delivered to the specified address. After confirming the delivery with a signature, the responsibility for the purchased merchandise transfers to you or the signature giver (if you have authorized someone else to accept the package or made a purchase for someone else, e.g. as a gift).

Track your order

You can check the status of your order and track its delivery at any time, by pressing the Track button at the top of your order at your My account section in the website.

Taxes

  • Product prices and shipping charges charged on checkout are exclusive of all taxes and duties, except for VAT when purchasing in the state of Israel.
  • As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to. We invite our customers to verify local taxes and duties before placing an order.

 

The information in this page are general guidelines only. For further information, please refer to our full Terms of Use.